Collection of Personally Identifiable Information

At Final Expense Direct we recognize that your privacy is important. This Privacy Policy outlines the types of personal information we receive and collect when you use Final Expense Direct's web site and services, as well as some of the steps we take to safeguard information.

We collect personally identifiable information (name, age, date of birth, gender, state, phone number, email address) from you if you fill out the form on the Quote Center page. You do not need to fill out the form in order to view the Final Expense Direct website.

WE RESPECT YOUR PRIVACY AND WILL NOT COLLECT, SELL OR SHARE YOUR INFORMATION EXCEPT AS AUTHORIZED BY YOU AND ALLOWED OR REQUIRED BY LAW.

Personally identifiable information entered in the Quote Center form may be shared with Final Expense Direct's partners or trusted third parties with your consent for the sole purpose of establishing a service relationship with such parties.

Consent and Authorization

When you type your name and contact information into our website or otherwise submit or provide the same to us, whether directly or through intermediaries like social media platforms or third-party websites, you agree that this shall act as your electronic signature and express written consent that Final Expense Direct, along with its agents and assigns, may call and text you at the number(s) provided (or provided later), and email you, with insurance marketing offers and other information, including possibly using an automatic telephone dialing system (autodialer), prerecorded messages, and artificial/AI voices, including on holidays and outside of normal calling time restrictions and even if you are on a Do-Not-Call database.

Consent is not a condition of purchase because you can always call us directly for a quote at (800) 217-0014. You may opt out later through any reasonable means. Reply STOP to opt out of SMS. Standard rates apply and all calls may be recorded and monitored.

By consenting, you are specifically requesting that your information be used in this manner and for these purposes.

Electronic Signature and E-SIGN Act Consent

You agree to do business with us electronically and to receive copies of these terms electronically. You can withdraw your electronic signature or request a paper copy by emailing us at [email protected].

Web Session Recording

We may engage in web session recording for the purpose of demonstrating our compliance with the law and to help monitor web chat sessions. If you do not consent to this recording or monitoring, make no use of our site, including any opt-in, "contact us," or chat features. Call and text conversations may be handled using AI technology.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Once we receive contact information it is immediately downloaded to an isolated database which is not readily available to the internet.

Cookies and Collection of Anonymous Information

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our web site. We identify and use your IP address to help diagnose problems with our server, and to administer our web site.

Most browsers automatically accept cookies. You can change this preset or delete already installed cookies via your browser settings. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features on our website. More information on the use of cookies is available at www.aboutcookies.org.

Government Relations and Lawsuits

We may disclose data about you to governmental and law enforcement authorities if we are required to do so, or if we think the disclosure is appropriate; and (or) you authorize these disclosures. We may also disclose data about you in connection with actual or potential lawsuits, (a) if we are required to do so, (b) if such disclosures may potentially mitigate our liability, or (c) to enforce our rights.

Choice / Opt-Out

Our site provides users the opportunity to opt out of receiving communications from us and our partners at the point where we request information about the visitor.

How to opt out:

You may opt out of receiving marketing communications from Final Expense Direct at any time through any reasonable means, including but not limited to the following methods:

SMS/Text Messages: Reply STOP to any text message to opt out of future text messages. You may also reply with any other clear opt-out language such as UNSUBSCRIBE, CANCEL, OPT-OUT, or QUIT.

Phone Calls: You may request to be removed from our call list during any phone call, or by contacting us via email or phone using the information below.

Email: You can send an email to [email protected] requesting removal from our communications.

Important: An opt-out request received via SMS will also be honored for phone calls, and vice versa. We will honor any clear expression of your desire to stop receiving communications, regardless of the specific words used. All opt-out requests will be processed as quickly as our technology allows, but in no event later than 10 business days from the date of the opt-out or consent revocation.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, you may contact:

Final Expense Direct — ATTN: Technology
P.O. Box 665, Onalaska, TX 77360

1 (800) 538-3610 ext. 2

[email protected]

To submit a request regarding your personal information, visit our Do Not Sell My Personal Information page.