Collection of Personally Identifiable Information

At Final Expense Direct we recognize that your privacy is important. This Privacy Policy outlines the types of personal information we receive and collect when you use Final Expense Direct’s web site and services, as well as some of the steps we take to safeguard information.

We collect personally identifiable information (name, age, state, phone number, e-mail address) from you if you fill out the form on the Quote Center page. You do not need to fill out the form in order to view the Final Expense Direct website.

Final Expense Direct does not sell, share, or in any other way transmit personally identifiable information (name, address, phone number, etc.) submitted on the form to any other persons or companies. Personally identifiable information entered in the Quote Center form may be shared with Final Expense Direct’s partners or trusted third parties with your consent for the sole purpose of establishing a service relationship with such parties.

By requesting a quote through any of Final Expense Direct website, landing pages, or any social media accounts associated with Final Expense Direct, including but not limited to Facebook, you provide your electronic signature expressly consenting to receive communications via automatic telephone dialing system, text message or by artificial/pre-recorded message, or via email from Final Expense Direct. Your carrier’s message and data rates may apply. Your privacy is valued and your information will never be distributed.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Once we receive contact information it is immediately downloaded to an isolated database which is not readily available to the internet.

Cookies and Collection of Anonymous Information
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our web site. We identify and use your IP address to help diagnose problems with our server, and to administer our web site.

Most browsers automatically accept cookies. You can change this preset or delete already installed cookies via your browser settings. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features on our website. More information on the use of cookies is available at www.aboutcookies.org.

Government Relations and Lawsuits
We may disclose data about you to governmental and law enforcement authorities if we are required to do so, or if we think the disclosure is appropriate; and (or) you authorize these disclosures. We may also disclose data about you in connection with actual or potential lawsuits, (a) if we are required to do so, (b) if such disclosures may potentially mitigate our liability, or (c) to enforce our rights.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the following options for removing their information from our database, to not receive future communications or to no longer receive our service. You can send email to technology@FinalExpenseDirect.com.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, you may contact:

Final Expense Direct – ATTN: Technology
6201 Bohnomme Rd Suite 110-S
Houston, TX 77036
1-877-674-0236

technology@FinalExpenseDirect.com

COVID-19 RESPONSE

Final Expense Direct’s utmost concern is the safety of our clients, their families, and our employees and agents. Our hearts, thoughts, and prayers go out to all that the Coronavirus outbreak has touched and those whose lives have been disrupted. While 98% of our workforce is working remotely, we are here if you need assistance. If you are a client, please contact Customer Support at 800-538-3610, Ext 2, with any questions in regards to your policy. You may also contact us via email at customerservice@finalexpensedirect.com. We will continue to monitor this situation and keep you updated.